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Refund Policy

At Celestrion, all sales are final. We do not accept returns or offer refunds unless:

  • the product is defective

  • the item was severely damaged during shipping

  • or the wrong item was sent

If any of the above applies, please contact us within 7 days of receiving your order at celestrion@contact.ch with clear photos of the issue. We will review your case and offer a replacement or refund if applicable.

In all approved return cases, we will cover the return shipping costs.
 

We do not accept returns for:

  • Change of mind

  • Minor packaging imperfections

  • Damage caused by improper handling after delivery

Thank you for your understanding and support!

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