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Refund Policy
At Celestrion, all sales are final. We do not accept returns or offer refunds unless:
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the product is defective
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the item was severely damaged during shipping
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or the wrong item was sent
If any of the above applies, please contact us within 7 days of receiving your order at celestrion@contact.ch with clear photos of the issue. We will review your case and offer a replacement or refund if applicable.
In all approved return cases, we will cover the return shipping costs.
We do not accept returns for:
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Change of mind
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Minor packaging imperfections
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Damage caused by improper handling after delivery
Thank you for your understanding and support!
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